Omniplex are creators of an innovative eLearning platform, offering effective and intuitive online learning experiences. Bringing learning to life with content development services, training, consulting and software as well as additional solutions.
Following the successful completion of a major private equity deal Omniplex planned to 3x EBIDTA, however, the stagnant, 10 year old Salesforce org caused users to muddle through without a single source of truth, low confidence in reports, and excessive manual processes.
To achieve the planned growth a thorough overhaul of Omniplex’s existing Salesforce was required.
Review of Sales Cloud, CPQ, Integrations, Managed Packages, Custom Config
Improvements to Lead Management, Opportunity, Quote & Contract Management, Account Management and Activity Management
Clean up and removal of redundant packages
Continuous improvement through Managed Service
Increased User Adoption
Improved Data Hygiene
SKU Consolidation – 90% simplification of Products
Hours per week per user saved
Single source of truth
It has been quite the journey in the last 6 months, yesterday we successfully 're-launched' our Salesforce instance. 'Building a Ferrari 🏎 from a Ford 🚗 whilst driving on the motorway' was the objective. A huge thank you to David Massey and the Art of Cloud team who have been instrumental in helping us completely reconfigure our way of working to maximise efficiencies and help our brilliant Finance, Sales and Customer Success Teams achieve our ambitious goals for the year!