Celebrating Apprenticeship Success with Salesforce Consultant Callum Nurturing fresh talent is more important than ever in the digital space – and we’ve always been a proud supporter of celebrating apprenticeship success. This week we’re celebrating Read more…
University is a waste of time. We hire on attitude University is a waste of time We love talking about what we do and how we do it…so we jumped at the chance to share Read more…
Art of Cloud supports Leeds Digital Charity Ball We’re passionate about tech and pride ourselves on being part of a brilliant business community. So it was an honour to meet so many like-minded friends and colleagues Read more…
Samantha smashes it for charity We’re an active bunch here at Art of Cloud – and our Salesforce apprentice Samantha Lawn really showed us how its done this weekend by completing the London Marathon. She Read more…
If you're looking for a marketing automation platform, you may wonder which option is best for your business. In this blog, we'll look at two of the most popular marketing automation platforms today: Marketing Cloud Account Engagement (Pardot) and Hubspot. Then, we'll compare the two options based on their features, integration capabilities, and pricing to help you make an informed decision.
Marketing Cloud (Pardot) will help streamline your team's marketing efforts and improve ROI by automating repetitive tasks whilst providing valuable insights into customer behaviour.
With only 10% of Salesforce Partners currently titled with the Crest (Gold) Partner status, this achievement directly reflects the dedication to time and time again delivering the best-tailored solutions to our clients. Having officially partnered with Salesforce in 2018, Art of Cloud successfully led some of the industry's most complex projects that helped innovative market leaders achieve their digital transformation goals.
Sales Cloud is Salesforce's core CRM product that is designed to help businesses manage their sales processes. Standard case functionality is a feature of Sales Cloud that enables customer service teams to manage cases, track customer issues and provide support to customers. With standard case functionality your customer service team can quickly create cases, assign them to the appropriate team member and track their status through to resolution.
The Lightning platform also features more robust reporting and analytics capabilities, allowing businesses to gain deeper insights into their data and make more informed decisions. Additionally, Lightning provides more customisation options, aiding businesses to tailor the platform to their specific needs.
The Salesforce Spring '23 Release is here, packed with exciting new features and enhancements to help you be more productive and efficient. This release includes sales, Service, Experience Cloud, Marketing, and more updates. Let's dive into what’s new in this release.