Salesforce Service Cloud
Rapidly respond to customer needs on any channel, even from home
If your Sales department are working hard to secure new customers then it’s important that you arm your Service team with the tools to keep them.
Internally, Art of Cloud use Service Cloud to track cases and issues for our customers to ensure those customers stay with us long term… we know what we’re talking about!
- Improve customer retention
- Resolve cases faster
- Support any customer on any channel
- Visibility into the health of a customer
- Support fully mobile global working
If you have Service Cloud already but aren’t seeing the benefits you want to, perhaps you need a Health Check.