How is Technology Shaping Workplace Productivity?

Did you know that eco offices improve decision making, that mobile technology in the workplace increases self-thought productivity?

As it’s World Productivity Day coming up, and as Art of Cloud is all about tech and innovation, we thought we’d delve into some statistics about technology and productivity. 

Scroll for our Tech and Productivity infographic

Office Space Innovation

Remember that month-long office overlap where IT had to go into your new digs and network the entire place, and then you had the arduous task or getting your desktop computer set up at your brand new desk.

What a faff. Now, with wireless everywhere, you just rock up with your laptop and give it hell.

And it’s not just wireless and lighter computers saving us more time: one study found that just moving into a ‘green’ building improves decision-making performance by 8%!

Green offices improve decision making

Remote Workers

119 billion generated by uk freelancers

Though hot-desking has long been proven a failure, remote working and freelancing are on the rise with no signs of slowing down.

And, no wonder – employees who spend 60-80% of their time working remotely are likely to have the highest workplace engagement and, according to IPSE, the UK freelance economy has grown by 25% since 2009 and generates an estimated £119 billion a year.

Our teams are no longer contained to an office, a building. Our teams are now global, connecting with collaborative apps and video conference calling. Infact, 39% of highly rated companies provide their employees with voice- and video-collaboration tools compared with a significantly lower percentage of 26% from other (not as highly rated) firms.

Good to know: employees who highly rate their employers’ mobile technology utilisation, score themselves 7% higher for productivity than the employees who don’t.

Speeding up the Onboarding Process

Stacks of paperwork filling up rooms, sending out manual welcome packs, repetitive, time-consuming training sessions – that’s all in the past. Whether it’s in hiring or customer onboarding, technology has taken the time and human effort away.

It’s baffling that a huge 60% of companies fail to set milestones or goals for new hires, as it sets them up for a higher employee turnover, lower productivity, and, with the average cost of replacing an employee being 16-20% of that employees salary, it’s losing them a lot of money.

Onboarding can cut the learning curve of an employee in half, with new hires, who undergo proper onboarding, outperforming their non-onboarded peers within three to five years.

Effective onboarding can cut learning time in half

Digital forms and sign-up apps, automated welcome communications, self service installation and training tools – these are the kinds of things that are setting businesses apart when it comes to tech utilisation and increased productivity.

Access to Tech in the workplace

This access to new technologies within the workplace has undoubtedly revolutionised workplace efficiency and communication:

Collaborative tools such as Slack allow for instantaneous sharing and feedback.

Cloud based Customer Relationship Management software like Salesforce can massively help with collaboration and productivity, with Chatter, Opportunity and Case teams, automatic Lead Scoring, Email sentiment tracking and much much more.

55 Percent of consumers happy to use chatbots

Chatbots have revolutionised both text and speech based B2C exchange: 55% of consumers are happy to use messaging apps to solve a problem. Chatbots also act as VAs – doing anything from booking your travel to scheduling in appointments.

Specialized marketing tools means we can target our exact audience – gone are the days where you throw money around in the hopes that your target market will see your ad.

Companies can easily access and utilise external help and skill sets: consultancy and freelancing is on the rise, meaning businesses don’t need to employ a specialist in-house for something that may only take a few days or weeks.

However, it’s not all faster decision-making rainbows and smooth collaboration butterflies – technology can also be a productivity stifler.

Productivity loss: are we social media zombies?

Surely technology can’t all be about increasing productivity: we know all too well how much people are getting distracted from work by staring at their instagram feed. On average, users in the UK spend a huge 135 minutes a day just on social media! That’s why businesses have recognised the power of influencers when it comes to marketing – social media is the place we spend most of our downtime, so where else is a better place to sell to us?

Specialized marketing tools means we can target our exact audience – gone are the days where you throw money around in the hopes that your target market will see your ad.

However, it’s not all faster decision-making rainbows and smooth collaboration butterflies – technology can also be a productivity stifler.

Too many meetings are hurting productivity

Directors receive 30000 communications per year

And, these days, around 15% of a businesses overall time is spent in meetings; they’re just so much easier to organise now.

Executives today receive more than 30,000 external communications per year compared to just 1,000 back in the 1970s before the rise of voicemail, email, and now, virtual collaboration.

Are we spending too much time planning and less time doing?

Correct technology utilization alongside flexible working cultures

It’s not just access to technology that brings about increased productivity. Afterall, the UK isn’t seeing the productivity growth we’d expect with the tech we have access to. The UK’s productivity is behind the US and France by 22% and behind Germany by a massive 26%!

The use of correct technology for a specific business, alongside the implementation of flexible working cultures veering away from traditional models, might just be the key to growing UK productivity.

Tech and Productivity infographic
"The UK’s productivity slowdown has been the largest in the G7 group of leading economies since the recession. We simply have to embrace the potential of digital technology – combined with the right training, culture and leadership to ensure it’s utilised to its full potential."
Lesley Giles
Director at Lancaster University’s Work Foundation