The Before
Following a demerger, Fun 4 Young People needed to leave a shared Salesforce org without losing the processes its team relied on. Its interim Excel and Access setup offered poor reporting, and event attendance data was difficult to collect and analyse.
The After
We rebuilt the charity’s established processes in a dedicated Salesforce org, completed the data migration and trained the team to manage it. Eventbrite was then connected through Zapier soa any registrations, attendance, reminders and feedback flowed back into Salesforce.
The Results
The organisation moved to its own maintainable platform without interrupting service users. Teams have stronger reporting, a connected history of event participation and automated event communications, plus the flexibility to grow the system independently.
