Sales Cloud
Bring leads, customer relationships, opportunities, activity and forecasts into one clear sales process - without making your team work around the technology.
A clearer view of sales, from first contact to closed business
Sales Cloud is Salesforce’s sales CRM platform, designed and built specifically to help sales teams manage relationships, organise activity, progress opportunities and understand what is likely to close.
Art of Cloud configures Sales Cloud around your sales model, terminology, responsibilities and reporting needs. We make the important information easy to capture, automate sensible steps and give managers a reliable view of pipeline without turning the CRM into an admin exercise.
The result is a sales platform people can use consistently and leaders can trust. Where AI, advanced forecasting or other add-ons are relevant, we explain what is included, what needs an additional licence and whether it is likely to deliver enough value.
What you can expect
A practical sales platform that supports good selling habits and gives the business dependable information.
One place for customer and prospect information.
Keep accounts, contacts, leads, opportunities and sales activity connected, so teams can understand the relationship without searching across inboxes and spreadsheets.
Reports people can act on.
Build dashboards around the questions leaders and teams actually ask, including pipeline coverage, conversion, activity, forecast and performance.
A platform that can grow.
Start with the capabilities that matter now, while keeping data, security and design clean enough to support future teams, products, channels and integrations.
What can Sales Cloud help you manage?
Whilst the exact capability depends on your Salesforce edition and licences. You can expect to find...
- Lead capture, qualification, assignment and conversion
- Account, contact and relationship management
- Opportunity stages, values, products and next actions
- Sales activity, tasks, meetings and engagement history
- Pipeline inspection and sales forecasting
- Quotes, approvals and handovers to delivery or finance
- Territories, account ownership and team selling
- Reports, dashboards and performance measures
- Mobile access and structured sales workflows
- Integrations with marketing, finance, telephony and other systems
How we shape Sales Cloud
1.
Understand the sales model. We map customers, routes to market, sales stages, roles, decisions and the information people need.
2.
Design the CRM. We agree the data structure, user experience, automation, security and reporting approach.
3.
Configure and connect. We build Sales Cloud, migrate agreed data and integrate the systems needed for a complete process.
4.
Test with real deals. Sales users work through normal and awkward scenarios so the platform reflects real selling.
5.
Launch and improve. We train teams, support adoption and refine the platform using feedback and performance data.
Still have questions?
Let’s answer them
What is Salesforce Sales Cloud?
Sales Cloud is Salesforce’s CRM platform for sales teams. It helps organisations manage leads, accounts, contacts, opportunities, activities, pipeline, forecasts and reporting on one connected platform.
Can Sales Cloud replace our spreadsheets?
Absolutely – if the spreadsheets are being used to track prospects, deals, activity or forecasts. We first confirm what each spreadsheet does, who relies on it and whether the information belongs in Salesforce.
Does Sales Cloud include quoting and AI?
Some quoting, automation and AI capabilities are available in particular editions or packages, while more advanced functions may require separate products or licences. We confirm the entitlement before designing around it.
Can Sales Cloud integrate with our other systems?
Yes. Salesforce offers APIs and integration options for connecting sales data with marketing, finance, telephony, ticketing, ecommerce and other platforms. The right design depends on the data and timing involved.