Keeping people, funding and impact connected
Bring fundraising, programmes, volunteers and outcomes into a clearer view, so your team spends less time joining up information and more time delivering the mission.
Salesforce built around the work of charities and non-profits
Non-Profit Cloud provides purpose-built capabilities for fundraising, programme management, volunteer management and measuring outcomes on the Salesforce platform.
Art of Cloud helps charities and non-profit organisations decide which of those capabilities they genuinely need and how they should work together. We translate supporter, participant, service, funding and impact processes into a platform teams can understand and maintain.
Eligible organisations may receive donated licences through Salesforce’s Power of Us programme, subject to Salesforce’s eligibility and current terms. We still design around the real operating need, not the word ‘free’.
What you can expect
A connected platform that respects sensitive relationships, supports day-to-day delivery and produces evidence the organisation can trust.
A joined-up stakeholder view.
Connect donors, volunteers, participants, organisations and related engagement while applying appropriate access and safeguarding controls.
Programmes visible from setup to delivery.
Outcomes that connect to evidence.
Measure travel, utilisation, first-time completion, duration, cancellations, service commitments and customer outcomes.
What can Non-Profit Cloud manage?
Whilst the exact capability depends on your Salesforce edition and licences. Use cases include...
- Donor, household, organisation and stakeholder relationships
- Gift entry, commitments, designations, soft credits and tributes
- Appeals, segmentation and fundraising portfolios
- Programme, service and benefit management
- Participant enrolment, attendance and case-related activity
- Volunteer opportunities, applications, roles and shifts
- Outcome strategies, indicators, targets and results
- Assessments, referrals, goals and supporting documentation
- Secure participant, volunteer or supporter portals
- Operational, fundraising and impact reports and dashboards
How we deliver Non-Profit Cloud
1.
Understand the mission and operating model. We map services, fundraising, people, funding, reporting duties and sensitive information.
2.
Prioritise the journeys. We agree which supporter, participant, volunteer and staff journeys need improvement first.
3.
Design the platform and safeguards. We shape the data, permissions, processes, integrations and evidence needed.
4.
Build with users. Teams test real fundraising, programme and volunteer scenarios as the solution develops.
5.
Migrate and reconcile. We prepare agreed legacy data and confirm totals, relationships and histories after migration.
6.
Launch and support. We train users in their own processes and help the platform evolve with the organisation.
Still have questions?
Let’s answer them
What is Salesforce Non-Profit Cloud?
Non-Profit Cloud is Salesforce’s purpose-built platform for nonprofit fundraising, programmes, volunteers and outcomes, with related Salesforce products available for communications, portals, analytics, data and AI.
Do charities get free Salesforce licences?
Salesforce states that eligible nonprofits can receive ten donated Non-Profit Cloud or Sales and Service Cloud licences through the Power of Us programme. Eligibility, exact products and current terms must be confirmed with Salesforce.
Can Non-Profit Cloud manage safeguarding or sensitive participant data?
Salesforce states that eligible nonprofits can receive ten donated Non-Profit Cloud or Sales and Service Cloud licences through the Power of Us programme. Eligibility, exact products and current terms must be confirmed with Salesforce.
Can Non-Profit Cloud manage safeguarding or sensitive participant data?
It can support controlled processes and access, but the organisation remains responsible for deciding what should be recorded, applying appropriate policies and meeting legal and safeguarding obligations. The solution must be designed around those responsibilities.