Brigantia: Helping our customers smash sales records

Brigantia is a value-added managed services distributor providing a comprehensive range of cyber-security solutions complemented by their secure, enterprise-class data communications and cloud services.

Brigantia has three distinct business areas designed to add maximum value to its reseller, MSP, MSSP and consultant partners’ businesses: Distribution, Consulting and Brigantia Enhance. 

The Challenge

Brigantia were using a legacy version of ACT! Although this application helped them get out of the blocks and allowed them record the names and addresses of their prospects and customers it had it’s failings. Briganita found that they didn’t really have a clear picture of the state of their pipeline or historic achievements. ACT! was a rigid system that allowed no modification and data seemed to be hidden in far reaches of the system which is why they resorted to complex and delicate excel documents to report.

The Solution

  • Salesforce Sales Cloud
  • Creation of individual and team Dashboards & Reports
  • Full lifecycle tracking of Lead to closed opportunity
  • Creation of branded communication templates
  • Office 365/Salesforce email integration
  • Extensive end user training
  • Admin training for key individuals
  • Enabled “click to dial” integration with phone system

The Results

  • The first month of using the solution was their best month on record for closed business
  • Increased productivity and visibility per Sales person
  • Reports that generated at the click of a button
  • Dashboards created to display historic and current performance
  • Forecasting and planning
  • Increased collaboration
  • Improved service offered to clients and partners
"It's not often that you undertake a major project, and everything goes to plan so smoothly. I was worried to death about the migration of our CRM from ACT! and the implementation of Salesforce across our growing business. I should not have had any doubts as Ben and his colleagues at Art of Cloud delivered faultlessly. My co-director and I now have all the information at our fingertips that used to be in multiple locations, and we are learning the full potential of Salesforce day on day. The first month of this year has been a testament to the power of Salesforce as a tool and month two is looking even better. I would have no hesitation about recommending the enthusiastic and highly competent, young team at Art of Cloud to anyone looking to roll out Salesforce within their business."