The Before
fraud.com needed a scalable CRM for prospects and customers, plus a better way to configure technically and commercially accurate quotes. Products, bundles, discounts, approvals and renewals were spread across manual steps that slowed the sales process.
The After
We implemented Sales Cloud, CPQ and Aircall CTI after detailed discovery. The solution manages leads, pipeline, products, bundles, pricing, approvals, multilingual quotes, amendments, renewals and customer calls, with managed support for ongoing change.
The Results
The team can create accurate quotes faster, manage the full lead-to-cash journey in Salesforce and see every customer touchpoint in one place. Automated renewals, approvals and reporting reduce manual work and give leaders clearer pipeline and revenue insight.
