Using Agentforce to give a 20-person trade team more time
AI, Service Cloud, Maps and DocuSign simplified planning, agreements and case management for Jet2holidays’ travel-agent operation.
Travel, leisure and hospitality businesses rarely stand still. Bookings change, customer questions arrive around the clock and frontline teams need accurate information immediately. When reservation, customer, payment and service data is held across separate platforms, even a straightforward request can turn into a time-consuming search.
We help travel and leisure organisations connect Salesforce with the systems that keep their businesses moving. Through well-planned integrations, practical automation and carefully designed Agentforce processes, we create a clearer view of each guest, booking and interaction. This can support more personalised communication, faster answers and consistent 24/7 assistance for customers and employees. The aim is simple: reduce avoidable administration, give people the information they need and keep fast-paced operations running smoothly, even during the busiest periods.
AI, Service Cloud, Maps and DocuSign simplified planning, agreements and case management for Jet2holidays’ travel-agent operation.