Unlocking Salesforce Potential: How Art of Cloud Transformed Efficiency and Expertise for Geosense
Geosense, a leader in geotechnical and structural monitoring solutions, sought to unlock the full potential of their Salesforce platform to drive greater efficiency and functionality. For this, they turned to Art of Cloud for expert guidance and support.
With Art of Cloud’s quick response times, expert advice, and high-quality implementations, Geosense was able to streamline their processes and enhance their operations. Their managed service allowed Geosense to focus on business-critical tasks while Art of Cloud handled the technical complexities in the background.
The result? Geosense now enjoys a more functional, efficient Salesforce platform, and a trusted partnership that offers peace of mind knowing that even the most complex issues are in capable hands.
The Challenge
As with many clients who have operated on the Salesforce platform, We were approached by Geosense to conduct a health check of their existing Salesforce system due to them having used the platform for several years.
The original installation of the system had gone well but it was felt that there were elements of the platform that weren’t being well utilised.
Upon inspection, we identified a number of improvement areas and put together a plan to support the team at Geosense through it over the course of a long-term engagement where we would focus on a mixture of proactive and reactive work.
The Results
Confidence in our Expertise: Access to a team of certified Salesforce professionals who provide strategic advice and ensure their Salesforce environment is optimized for all unique business needs.
Peace of Mind: Ongoing support and regular updates to their Salesforce platform ensure it evolves with the business, incorporating new features and best practices to stay ahead of the competition.
Increased Cost Efficiency: Our managed service model allowed the technical team to budget more effectively, avoiding the high costs associated with in-house development and ad-hoc consulting.
Proactive Support: Art of Cloud’s proactive monitoring and maintenance prevents issues before they arise, minimizing downtime and ensuring their Salesforce instance runs smoothly.
More time to focus on Core Business: With Art of Cloud handling the Salesforce needs, the team could focus on core business activities, knowing that their CRM is in expert hands.
