Connecting sales and delivery without the spreadsheet handover

A tailored Sales Cloud build brought two teams onto one platform, automated handovers and created live visibility across customers and projects.
Client: Intoo
Industry:
Products required: Sales Cloud
Results: One source of truth for sales and delivery

The Before

Sales and delivery worked from separate spreadsheets, making handovers slow and manual. The setup wasted time, limited collaboration and made it hard for either team to see the full picture across opportunities, customers and live projects.

The After

We implemented Sales Cloud as a single platform for both teams, automated the sales-to-delivery handover and added project management, reporting, historical data, calendar and email synchronisation. The interface was tailored to complex business needs.

The Results

Intoo moved away from unstable, over-complex spreadsheets. Sales and delivery now share real-time insight into customers, opportunities and projects, helping teams respond faster, work together more effectively and build stronger client relationships.

Gavin Bhudia-Luke

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